Information regarding Returns, Warranty, and Sales Tax can be found in HTC™'s FAQ and Policies. If you do not find the answer to your question, feel free to contact us using the form below and we will respond to you within one business day*. Normal Business Hours are M-F 0900 - 1700 Eastern Time. Please make sure your email address is entered correctly and add our domain (highthreatconcealment.com) to your accepted email addresses to ensure our response reaches you.
*High Threat Concealment will be closed December 23-26, and December 29-January 2 so response to email and phone calls will take place on the following business day. Orders will not ship on these days and they will not count toward the estimated time to fulfill orders.
If you are looking for status of your order, please keep in mind that stock items ship in 24-48 hours. Production time for Made-To-Order items is approximately 2-3 weeks prior to shipping. Orders containing a combination of stock and Made-To-Order products will not ship until all items are available.